I know this is hard to believe... all they had to do was follow the blueprints for log home building and stack the logs on top of each other. It's like they refused to use a level, which has led to several construction defects. And now, they are fighting this, claiming they did quality work! What company doesn't check for plumb?
Can you believe the floor is sagging this much? In areas, it's over 1/2 inch. When I informed them about the construction defects related to the flooring, their VP claimed it was an easy fix, yet they haven't addressed anything. I had a general contractor come out, and the estimate to fix these issues was over $6k minimum. It's disappointing, especially considering that they acknowledged the issue before and now say it's not their responsibility.
I hired an independent home inspector who identified many construction defects related to eLogHomes' work. Their response on May 28 was, 'The Home Inspector was not hire by eLogHomes.' (sic) They never did hire their own inspector despite the numerous issues found!!
This one shocks me! Two wood logs hold up a wall full of windows. The blueprints required structural screws every 12 inches, but eLogHomes left a 1-inch gap between the beams and walls and only used screws every 3 feet or so. They claim this is quality work and they stand by this being a 'quality installation'.
This situation is even crazier! The blueprints reveal corner logs that should extend to the bottom of the skirting, but eLogHomes cut them short, leaving a hole where water poured into the foundation. VP comments: That's how it's supposed to be! Are you kidding me right now... a new home is supposed to be built with holes that allow water penetration?
eLogHomes ordered too much from Andersen Windows. We have two exterior doors, but they mistakenly ordered 6 solid oak thresholds for the 2 doors! This situation highlights potential construction defects in their log home building process. Instead of admitting to the mistake, eLogHomes seems to prefer hiring lawyers to threaten and sue.